Frequently Asked Questions
If Your Question Is Not Here and What This Page Covers.
Mula Main
RNG VerifiedSSL Secured256-bit Encryption
If Your Question Is Not Here
Questions that are not listed can be sent to the support team through the live chat feature in the lobby. The team responds in English and Bahasa Malaysia. Support is available 24 hours a day. You can also check the terms and conditions page for detailed rules on bonuses, promotions, and account management.
What This Page Covers
This page answers the most common questions players ask about using the platform. It covers deposits, withdrawals, account verification, turnover requirements, and payment methods. Each answer is written to give you a clear, factual response without unnecessary detail. If you are new to the site or a regular player, you will likely find what you need here.
Compare this with Fishing, Casino, Slots, promo, then read the guides for the terms attached.
While you are here
What is the minimum deposit amount?
The minimum deposit is RM10 for most payment channels, including e-wallets and bank transfers. This low threshold lets you start playing without committing a large sum upfront.
How long do withdrawals take?
E-wallet payouts clear in 5–15 minutes; bank transfers settle within one working day. Boost and DuitNow are the quickest of the channels listed.
Does the site work on mobile without an app?
Yes, the site is fully optimised for mobile browsers. You can log in, deposit, play games, and withdraw directly from your phone’s browser without downloading any app.
How do I cap what I deposit?
From the dashboard, on any of a daily, weekly or monthly basis. The cap holds across every channel, Boost and DuitNow included.
Is Ekplus8 safe to use in Malaysia?
Ekplus8 runs every page over TLS and verifies each account once before the first withdrawal. The marks shown are RNG Verified and SSL Secured.
How long do withdrawals take to process?
Withdrawals are processed within 24 hours after approval. E-wallet withdrawals typically reach your account within a few hours, while bank transfers may take one to two business days.